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John Maxwell

  • Level Up, Week 3: Position

    Level Up, Week 3: Position

    Welcome to Week 3 of our group study of The 5 Levels of Leadership! This week we are studying Level 1: Position. The thing about position is, those who don’t have one, think that’s what they need to lead. But those who do have a position understa…
    - 5 days ago, 23 Jan 12, 8:37pm -

Bill Hogg

  • Is Your Leadership Limiting Your Organizations Ability to Grow?

    Is Your Leadership Limiting Your Organizations Ability to Grow?

    This is the first in our series of articles that looks at leadership capacity and its impact on organizational growth and transformation. The full series will be available for download as a white paper once it is completed.Leadership capacity is mor…
    - 16 days ago, 12 Jan 12, 4:43pm -
  • Are You Really Incubating Fresh Ideas and Thinking?

    Are You Really Incubating Fresh Ideas and Thinking?

    Are you finding that you are not hearing the fresh ideas and new thinking in your organization that you would like. Are you often faced with sitting through presentations that sound like the same ideas rehashed again and again.Well maybe you are bur…
    - 25 days ago, 3 Jan 12, 7:46pm -
  • Seasons Greetings

    Seasons Greetings

    During the Holiday Season more than ever our thoughts turn gratefully to those who have made this last year successful.As a way of expressing our thanks to you and in keeping with the spirit of the season, we have made donations to Princess Margaret…
    - 35 days ago, 24 Dec 11, 1:47pm -
  • Start, Stop, Do Different

    Start, Stop, Do Different

    Many people are familiar with the expression, Start, Stop, Do Different from personal evaluation processes — those regularly scheduled reviews by our supervisor. They will often use this outline to give us feedback of our performance.But I also th…
    - 58 days ago, 1 Dec 11, 2:41pm -
  • Best Practices Are Not Always Best Practice

    Best Practices Are Not Always Best Practice

    Best Practices. Another great business term we all know and love. We love to throw out in meetings because it sounds good and rarely will anyone disagree.It’s safe. But is it wise.Who said that adopting best practices is right for your business?…
    - 72 days ago, 17 Nov 11, 5:31pm -
  • 4 Tips to Turn Satisfied Customers into Loyal Customers

    4 Tips to Turn Satisfied Customers into Loyal Customers

    This is our final article in the series of six articles dealing with different aspects of excellent customer service and how it leads to an increase in your overall profitability. It is now available for download as a White Paper at www.BillHogg.ca.…
    - 79 days ago, 10 Nov 11, 3:20pm -
  • Are You Facing a Scarcity of Decision-making?

    Are You Facing a Scarcity of Decision-making?

    How often have you attended a meeting — or worse, a number of meetings — without any concrete decisions being made or action steps agreed?Too often the team just seems to be going in circles.This form of indecisiveness — or paralysis by analy…
    - 87 days ago, 2 Nov 11, 2:06pm -
  • Guest Post: The Zappos Experience – Getting Caring Right!

    Guest Post: The Zappos Experience – Getting Caring Right!

    Joseph Michelli, was granted full access to Zappos employees across the organization in preparation for writing his new book, The Zappos Experience: 5 Principles to Inspire, Engage and Wow. I have invited John to share some thoughts from his research…
    - 94 days ago, 26 Oct 11, 2:07pm -
  • 5 Steps to Turn a Negative into a Positive Customer Experience

    5 Steps to Turn a Negative into a Positive Customer Experience

    This is the fifth in a series of six articles that looks at different aspects of excellent customer service and how it leads to increased overall profitability. The full series will be available for download as a white paper once it is completed.In…
    - 13 Oct 11, 2:12pm -
  • Seek Out the Negative but Listen for the Positive

    Seek Out the Negative but Listen for the Positive

    Have you ever worked with someone who seemed to have a negative viewpoint about everything? Of course you have, we all have.They find negative in everything. They don’t see the glass half empty — they assume it is filled with poison.So how do w…
    - 4 Oct 11, 2:34pm -

Dan Rockwell

  • newLearning from Joe Paterno’s Leadership Failure

    Learning from Joe Paterno’s Leadership Failure

    Image source: John McDonnell / Washington Post Coach Joe Paterno was laid to rest this week. He’s clearly loved. 10,000 tickets were reserved for his memorial service in seven minutes. His accomplishments on behalf of Penn State, college football,…
    - 9 hours ago, 28 Jan 12, 4:08pm -
  • 15 Tips for Overcoming Insecurity

    15 Tips for Overcoming Insecurity


    - 1 day ago, 27 Jan 12, 2:05pm -
  • Creating a Mistake-making Policy

    Creating a Mistake-making Policy

    ***** Integrity isn’t perfection, its better. During a hospital stay a nurse turned off and neglected to turn on my pneumatic leg pumps. (Devices designed to help prevent blood clots in the legs of trauma patients. Hospital staff called them SCUDS)…
    - 2 days ago, 26 Jan 12, 1:30pm -
  • Useful Leadership Quotes? – You Decide

    Useful Leadership Quotes? – You Decide

    ***** Today’s world appreciates brevity. Useful leadership quotes inspire, distill, or direct, quickly. Will you bring your perspective and insights to this set of leadership quotes? Grab one or more and expand, correct, or modify it? 17 leadershi…
    - 4 days ago, 25 Jan 12, 11:40am -
  • Letting People Go with Transparency and Dignity

    Letting People Go with Transparency and Dignity

    ***** Never make enemies of people you “let go,” if you can help it. “Every person who leaves goes on to represent your company. They can bad-mouth or praise.” Jack Welch One wise business owner told me, “Sometimes I’m closer to people af…
    - 5 days ago, 24 Jan 12, 11:10am -
  • How to Speak Like the Pros

    How to Speak Like the Pros

    ***** Leading is more difficult if you can’t speak well. Speaking ability enhances leadership potential. Public platforms provide opportunities to shape, direct, and motivate organizations. Be as smart as this student: Holly said she wasn’t excit…
    - 5 days ago, 23 Jan 12, 1:54pm -
  • Tapping the Positive Potential of Anger

    Tapping the Positive Potential of Anger

    ***** Anger is a high potential power-emotion. Anger reveals your values and exposes a hidden self. Flipping off reckless drivers may not be polite but it says you value your safety. The sad side of anger is it makes you a fool. Unmanaged anger is sc…
    - 6 days ago, 22 Jan 12, 10:43pm -
  • On Turtles and Rabbits – Finding Pace

    On Turtles and Rabbits – Finding Pace

    ***** Few leaders find effective pace naturally. You’re running in circles because of two types of mistakes; both have to do with pace. You’re either too slow or too fast. Pokey Turtle: Scan your personal history. Has foot dragging plagued you? H…
    - 7 days ago, 21 Jan 12, 8:44pm -
  • How to Stop Rowing in Circles till You Sink

    How to Stop Rowing in Circles till You Sink

    ***** Fitting in is the path to regret. Leaders don’t fit in they stand out. Bureaucrats fit in. Standing out is dangerous in some organizational cultures; you’ll get beat down till you conform. Conformity is death. Positive impact confronts t…
    - 8 days ago, 20 Jan 12, 1:56pm -
  • The Power of Accidents

    The Power of Accidents

    ***Danger! This post is 400 words. Danger*** Incompetence makes you push challenges away. Inadequacy causes you to pull back. “Not good enough” (perfectionism) is the reason you don’t start. I’ve been putting off this post for a few days beca…
    - 9 days ago, 19 Jan 12, 1:26pm -